Privacy Policy

1. Data Controller

Sentidoplano, with address at Las Mosquetas 333 - PH 02, El Calafate 327, Villa La Angostura, Neuquén, Argentina (CUIT: 20-12345678-9), is the controller of the personal data you provide through this website.

For inquiries related to the protection of your personal data, you can contact us through: contacto@sentidoplano.com or by phone +54 294 423 6720.

2. Legal Framework

The processing of personal data on this website is governed by the Personal Data Protection Law 25.326 of the Argentine Republic and its complementary regulations, as well as by the provisions of the Agency for Access to Public Information.

We are committed to protecting user privacy and treating personal data securely, transparently and in accordance with applicable legislation.

3. Personal Data Collected

We collect the following types of personal data when you use our website:

• Contact data: full name, email address, phone number
• Navigation data: IP address, browser type, pages visited, time spent, referral pages
• Cookie data: information stored through cookies and similar technologies (see our Cookie Policy)

We do not collect sensitive data as defined by Law 25.326, such as data on racial or ethnic origin, political opinions, religious or philosophical beliefs, union affiliation, health information or sexual life.

4. Purpose of Processing

The personal data collected is processed for the following purposes:

• Inquiry management: respond to information requests sent through the contact form
• Service improvement: analyze website usage to improve its functionality and content
• Communications: send educational information related to budget management (only if you have given explicit consent)
• Legal compliance: comply with applicable legal and regulatory obligations

We do not use your personal data for third-party commercial purposes nor share it for advertising purposes without your explicit consent.

5. Legal Basis for Processing

The processing of your personal data is based on:

• Consent: when you voluntarily complete the contact form and accept our privacy policy
• Service execution: when processing is necessary to respond to your information request
• Legitimate interest: to improve our educational services and user experience
• Legal compliance: when we are required by law to retain certain data

6. Data Retention

Personal data will be retained for the time necessary to fulfill the purposes for which they were collected:

• Inquiry data: retained for 2 years from last communication
• Navigation and cookie data: as specified in our Cookie Policy (generally between 6 months and 2 years)
• Consent records: retained for 5 years as evidence of legal compliance

After these periods, data will be deleted or anonymized, unless there is a legal obligation to retain them for a longer period.

7. Sharing Data with Third Parties

Your personal data will not be shared, sold or rented to third parties for commercial purposes. We only share data in the following circumstances:

• Service providers: companies that help us operate the website (hosting, analytics, email services), under strict confidentiality agreements
• Legal compliance: when we are required by law, court order or competent authority
• Rights protection: when necessary to protect our legal rights or user safety

All service providers with access to personal data are contractually obligated to protect it and use it only for specified purposes.

8. International Data Transfers

Some of our service providers may be located outside Argentina. In such cases, we ensure adequate safeguards exist for protecting your personal data, through:

• Data transfer contracts that include standard protection clauses
• Verification that the destination country has data protection legislation considered adequate
• Internationally recognized privacy certifications

9. Data Subject Rights

According to Law 25.326, you have the following rights regarding your personal data:

• Right of access: request information about what personal data we have about you
• Right of rectification: request correction of inaccurate or incomplete data
• Right of erasure: request deletion of your personal data when no longer necessary
• Right of update: keep your data up to date
• Right to object: object to processing of your data in certain circumstances
• Right to withdraw consent: withdraw your consent at any time

To exercise any of these rights, you can contact us through contacto@sentidoplano.com or by phone +54 294 423 6720. We will respond to your request within the 10 business days established by regulations.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration:

• SSL/TLS encryption for data transmission through the website
• Strict access controls limiting access to personal data only to authorized personnel
• Regular backups and data recovery procedures
• Periodic security audits and system updates
• Ongoing staff training in data protection and security

11. Cookies and Similar Technologies

This website uses cookies and similar technologies to improve user experience and analyze site traffic. For detailed information about what cookies we use and how to manage them, see our Cookie Policy.

12. Minors

This website is not directed at persons under 18 years of age. We do not intentionally collect personal data from minors. If a parent or guardian discovers that their child has provided personal data without consent, they must contact us immediately so we can proceed with its deletion.

13. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reading the privacy policies of each website you visit.

14. Modifications to this Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, applicable legislation or for other operational reasons.

Modifications will take effect immediately after publication on the website. The last update date will always be indicated at the beginning of this document. We recommend reviewing this policy periodically to stay informed about how we protect your data.

15. Supervisory Authority

If you consider that the processing of your personal data does not comply with applicable legislation, you have the right to file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority for personal data protection in Argentina:

Agency for Access to Public Information
Av. Pte. Gral. Julio A. Roca 710, 3rd Floor
Buenos Aires City
Phone: 0800-333-2347
Website: www.argentina.gob.ar/aaip

16. Contact

For any questions related to this Privacy Policy or the processing of your personal data, you can contact us through:

• Email: contacto@sentidoplano.com
• Phone: +54 294 423 6720
• Postal address: Las Mosquetas 333 - PH 02, El Calafate 327, Villa La Angostura, Neuquén, Argentina